Conditions of Use

1. Order basis:

1.1 The purchaser confirms the order with our terms and conditions.
 

2. Ordering:

2.1 Written and oral information, descriptions, cost estimation, etc. regarding the subject of a contract is not binding if they are not mentioned by us in writing when signing the contract or order confirmation.
 

3. Retention of title:

3.1 The goods remain our property until the full payment.
 

4. Ordering:

4.1 Our products can be ordered through the online shop.

4.2 Our products can be ordered by phone, invoicing will be send by mail, fax, letter.

4.3 Our products can be ordered by fax, invoicing via fax.

4.4 Our product can also be ordered by mail, the invoice will be posted
 

5. Postage and shipping:

5.1 We ship our products with HERMES. The cost of postage and packing are € 6,00 within Germany.
 

6. Shipping & Returns:

6.1 The shipping costs of the goods and of any return not based on justified complaints are to be born by the buyer. This also applies to a shipment of the goods to a by the buyer intended recipient and the deliveries free of shipping charges. Over a value of 40,00 euros, we bear the return shipping costs. NOTE: Any return value greater than the 40,00 euros must be notified in writing to us in advance to be able to send you a package brand . Regarding the return value up to 40.00 euros, please contact us.

6.2 We are entitled to make partial deliveries, wherein each delivery shall be considered legally as an independent contract.
 

7. Complaints:

7.1 The notification of defects must be reported in writing immediately by the purchaser, within one week of receipt at the destination.

7.2 If the notification of defects are recognized by us, then the buyer can ask the repair or the replacement of the product. If the repair or the replacement fails, then are valid the buyers statutory rights.
 

8. Withdrawal

If you want to exercise your right of withdrawal, you have to do it within 14 days after receiving the goods.

The goods have to be:

8.1. originally packed and unopened (food).

8.2. in perfect condition.

Please have a look to revocation.
 

9. Prices and payment terms:

9.1 Our prices are calculated in Euro and are payable in this currency. They are due upon invoice within 7 days.

9.2 Payments to us shall be made without discount or other deductions. Valid are the conditions stipulated in the written contract or the written order confirmation.

9.3 Each payment comes at the cost and risk of the buyer.

9.4 The quoted prices are valid only for the individual order, repeat orders will be considered as new contracts.

9.5 Having costs increasing during the execution of the contract (occured in materials or other cost increases), we reserve the right to adjust the prices accordingly.

9.6 In the case of late payment we are entitled to cancel the contract.
 

10. Despatch of goods:

10.1 The goods will be sent after the full payment of the invoice amount.
 

11. Copyright protection:

11.1 Our designs are samples, models, and whatnot. We are considering them as our intellectual property and may not be no copied by the buyer, even if they are not covered. For every violation the customer has to compensate the damages.

11.2 If the production of the goods is according to the buyer`s indication and thereby will be infringed third party rights, the buyer shall indemnify us against any claim from this injury.
 

12. Applicable law:

By placing the order, the buyer recognize the application of the valid German law.
 

13. Severability:

We are excluding the legal consequences of § 139 BGB be both in terms of business conditions as well as for any special contract arrangements between us and the buyer.
 

14. Fulfillment and jurisdiction:

(1) All contracts between the supplier and the customer, the law of the Federal Republic of Germany to the exclusion of the UN Sales Convention.

(2) Unless the customer is a merchant, a legal entity under public law or a public law special fund, jurisdiction for all disputes arising from contractual relationships between the customer and the provider of the location of the provider.

The buyer acknowledges his appointment to our Terms and Conditions.
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